Welcome to JotForm!

    Customize forms, save time and effort and collect online payments easily.

    OR
    Welcome Back!

    Customize forms, save time and effort and collect online payments easily.

    OR
    Sign up with Email

    You should get the password reset instructions via email soon.

    If you don’t get the email, please check your spam folder.

    If you need more help, please contact our support team.

Square FAQs

See the most FAQs about Square and get the answers. Or directly learn from our 7/24 support team!

  • What is Square payment?

    Square provides an API to connect with the applications and receive payments through the application interface. Your Square account can be connected to your JotForm directly and receive the payments from your users.

  • How do I take a payment with Square online?

    In order to accept payments online with Square, you need to first create a form, and then add the Square payment field. Afterwards, you can start to collect payments either from your website or through any other platform.

    If you are looking for detailed information about how you can integrate a form with Square

  • Can I use Square to accept payments on my website?

    Yes. You may connect your Square account to JotForm and embed the form on your website directly.

  • Is there a monthly fee for Square?

    There is no separate fee for Square transactions from JotForm end. All you need is to subscribe to a JotForm subscription plan as per your monthly requirement of receiving payments. You may need to pay the standard Square processing rate.

    Here are the rates: Square Processing Fees

  • Can I use Square for personal payments?

    You may use Square for receiving your personal payments. However, we request you to check with Square support for additional information on receiving personal payments (Individual use).

  • How long does it take for a Square transaction to go through?

    The Square transactions are instant and the successful payment shall reflect in your Square account immediately. However, the amount from Square account shall be sent to your linked account according to your transfer schedule.

  • Is Square or PayPal better?

    Please note that different users have different requirements in receiving the payments based on their number of transactions receiving, geological location, transaction fees, etc. You may check with both websites to compare.

    If you are interested in creating PayPal payment form, you can check out the referred page.

  • How do I add a Square payment form to my Wix website?

    If Square payment has already been configured on your form, you may add it to your Wix website by following the guide below:

    How to Add a Form to Wix website

  • Can I take payments over the phone with Square?

    The payments using Square connected to your JotForm is straightforward and easy to make the payment by the user. You may connect your JotForm to Square payment and let the user to make the payment directly. You’ll be required to submit the form by yourself with the customer information to take the payment over the phone.

    Looking for creating a mobile form? Please check out the referred page.

  • Is Square free for nonprofits?

    It doesn’t matter whether which form you need, with JotForm you can take advantage of 50% discount off any paid plans if you are a nonprofit organization. However, you may need to pay a small percentage of Square transaction fee. For details, please check out Square Fees.

  • Is Square safe for customers?

    Through JotForm Square Integration, you can secure your payment forms with PCI Level II compliance and 24/7 customer support. For more details, please check out JotForm and Square security policies.

  • How many payments I can receive with Square on a paid plan?

    There are no payment limits applicable when you integrate JotForm with Square. You can now accept up to 100 payments per month for FREE with JotForm. And if you’re on a paid plan, your payment limits now equal your submission limits. Check out our post on square payment limit update, for more.

  • Can I set up recurring payments with Square?

    You may also receive recurring payments with Square gateway by using the Sell Subscriptions payment type in the integration wizard. For more detailed information, please visit our guide on Square recurring payments.

  • How do I manage and cancel the subscriptions (recurring payments) paid with Square?

    The subscriptions paid by your customers can be cancelled from the Square Dashboard or from the email received for the recurring payment. Please visit our guide for detailed instructions.

  • Can I also integrate with POS or Square Reader?

    No. It is not possible to connect to POS/Square reader with the Square integration.

  • Can I charge the user later?

    Yes. It is possible to enable the payment authorization in the payment wizard to charge the user later. However, the authorized transaction from the user is valid only up to 6 days. After 6 days, it is required to ask your customer to re-authorize the transaction to capture payment by submitting the form again. This is a restriction for all Square transactions.

  • Can you invoice through Square?

    Though invoicing with Square is possible directly, we are sorry that the feature is not available yet as a direct integration with JotForm. We strive continuously to add more features to our product and Square Invoicing is also in our to-do list.

  • How do I benefit using Square with JotForm?

    Square is a brand that JotForm customers trust. We have several users integrated with Square integration to their forms and they are very happy with their decision. You may check our case studies with a famous tattoo artist in LA and a popular dentist in San Francisco to see how they’re leveraging JotForm and Square to collect payments for their businesses.