Not receiving form emails

Thank you for contacting us.

Accroding to our mail logs, your recent test submissions were emailed.

Can you please check your Spam/Junk folder? Please let us know if you need any further assistance on this.

None of those test's came through and they were not in my spam - I haven't receive any emails from jotform since 4/24 - I've never had this problem before -
The only email that came through was the one titled: (TEST) New Submission: {form_title}
and looked like:
Question Answer
First Name: {firstName}
Last Name: {lastName}
Phone: {phone}
E-mail: {email}
What products are you interested in? {whatProducts}
Type of Event: {typeOf}
Event Date: {eventDate}
Projected Mailing Date: {projectedMailing}
Envelopes: {envelopes}
Envelope Color: {envelopeColor}
Ink Color Requested: {inkColor}
Font Name Requested (if known): {fontName}
Quantity to be Addressed: {quantityTo}
Number of Envelopes Ordered: {numberOf}
How did you Hear about us? {howDid}
Additonal Questions: {additonalQuestions}


Thanks for trying to figure this out -
Thanks,
Debbie
--
Debbie Kelner
The Calligraphy Cafe
732-254-5516 home office
732-518-5021 fax
www.calligraphycafe.com
Hours by appointment
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Envelope Addressing~Direction Cards~Place Cards~Menus
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


...

Hello Sir,

Did you changed the Sender E-mail setup on 4/24? I just checked your Forms,Email notifications Setup and got that you didn't select Sender Email but it's important to get notifications to the email.Please see the following picture-

So I recommended you to kindly make the sender Email to noreply@jotform.com

For more details please see the link-

https://www.jotform.com/help/25-Setting-Up-Email-Notifications

Hope that'll resolved your problems.

and also add jotMails ID addresses to your email provider whitelists.See the link below-

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

For any further assistance,please get back to us.

Thanks!

I don't think I've logged in for a while so I don't think I made that change but I did what you suggested and will see if it works -
Thanks,
Debbie

--
Debbie Kelner
The Calligraphy Cafe
732-254-5516 home office
732-518-5021 fax
www.calligraphycafe.com
Hours by appointment
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Envelope Addressing~Direction Cards~Place Cards~Menus
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


...

Thanks for your patience,Debbie and please inform us if the problem persists.

Best of luck !