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cwalocal1080Asked on November 30, 2016 at 9:20 AM
When I hit the submit on my form it get stuck on "please wait..."
the form is located on my wordpress site in a post.
Page URL: https://form.jotform.com/63323415686155 -
candyReplied on November 30, 2016 at 10:00 AM
Hello,
Could you please send us the WordPress site URL that you have embedded your form in it?
We need to check how did you embed your form.
Thanks in advance.
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cwalocal1080Replied on November 30, 2016 at 10:02 AM
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candyReplied on November 30, 2016 at 10:15 AM
Hello again,
I have checked your website. As I have understood, you have embedded your form into the WordPress website using the [embed]..[/embed] codes only.
I recommend you to embed your form with the iFrame method as the following document: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Please try this and if the issue still persists, let us know.
Thanks.
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cwalocal1080Replied on November 30, 2016 at 10:38 AM
it worked thanks!