Submit button stucks on Please Wait

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    cwalocal1080
    Asked on November 30, 2016 at 09:20 AM

    When I hit the submit on my form it get stuck on "please wait..."

     

    the form is located on my wordpress site in a post.

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    candy
    Answered on November 30, 2016 at 10:00 AM

    Hello,

    Could you please send us the WordPress site URL that you have embedded your form in it? 

    We need to check how did you embed your form.

    Thanks in advance.

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    cwalocal1080
    Answered on November 30, 2016 at 10:02 AM
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    candy
    Answered on November 30, 2016 at 10:15 AM

    Hello again, 

    I have checked your website. As I have understood, you have embedded your form into the WordPress website using the [embed]..[/embed] codes only.

    I recommend you to embed your form with the iFrame method as the following document: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please try this and if the issue still persists, let us know.

    Thanks.

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    cwalocal1080
    Answered on November 30, 2016 at 10:38 AM

    it worked thanks!