What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submit button stucks on Please Wait

    Asked by cwalocal1080 on November 30, 2016 at 09:20 AM

    When I hit the submit on my form it get stuck on "please wait..."

     

    the form is located on my wordpress site in a post.

    Page URL:
    https://form.jotform.com/63323415686155

    Screenshot
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    JotForm Support

    Answered by candy on November 30, 2016 at 10:00 AM

    Hello,

    Could you please send us the WordPress site URL that you have embedded your form in it? 

    We need to check how did you embed your form.

    Thanks in advance.

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    Answered by cwalocal1080 on November 30, 2016 at 10:02 AM
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    JotForm Support

    Answered by candy on November 30, 2016 at 10:15 AM

    Hello again, 

    I have checked your website. As I have understood, you have embedded your form into the WordPress website using the [embed]..[/embed] codes only.

    I recommend you to embed your form with the iFrame method as the following document: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please try this and if the issue still persists, let us know.

    Thanks.

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    Answered by cwalocal1080 on November 30, 2016 at 10:38 AM

    it worked thanks!