I need help with my conditions

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    Asked on December 01, 2016 at 05:18 PM
    So i've put in all my conditional statements for the Adult-18+ lift tickets for date ranges 12-1-16  to 4-14-17 and now the calculation isn't working.  I followed your video example above and it worked with the 2 conditions.  Now that I have them all in there it is not calculating for some reason.  Here's the link https://form.jotform.com/63335321957155
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    Answered on December 01, 2016 at 05:45 PM

    Hi again, I'm afraid we still don't understand what your end goal is and how you want your computations/calculations to work.

    As a quick example, I'm using your very first condition as a reference. This is how you have set it up:

    IF Number of Days is GREATER THAN 5


    IF Ticket Type is IS EQUAL TO Adult - 18+


    IF Start Date is BEFORE 2016-12-10

    (ALL conditions should be met)


    Calculate the Total Price as $ Number of Days x 79.00

    What I would like to clarify is what's the use of the Number of Days field in line with the Start Date field:

    e.g. As a respondent/user, I can just pick any random date BEFORE 2016-12-10 and on top of that, I can also manually input any number of the Number of Days field, like 1, or 10, or even 1000.

    Are you trying to limit your user's input so they CAN'T enter any dates prior to 2016-12-10? Do you want to automatically compute the number of days between the date they selected up until 2016-12-10? What's the use of having a condition for different date ranges? Will the computation change based on the date selected? Will it change based on the Number of Days? If so, how?

    Going back, we can better assist you if we at least have an idea on what you're trying to do. As of now, it's still not clear what exactly you're trying to compute and how you want it to be calculated. If you could at least describe to us what's your purpose, how to compute things, etc., we can come up with a better answer.

    BTW, it's worth mentioning that you can assign calculation values to radio buttons (for the Ticket Type) like so:

    Complete guide: How-to-Assign-Calculation-Value

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    Answered on December 01, 2016 at 06:07 PM

    I'm sorry for the confusion. The end goal for this is for user to define the number of people they are purchasing tickets for, then the form will add (unhide) the number of pages for lift tickets to be purchased.  So they put in 5 for the number of people they have to purchase for, then 5 pages of rider/skier information input fields would show.  At the bottom of each of those it will show total (the calculation) for the amount of lift tickets they are needing for that person.  The last page in the form will have a calculation to basically add all the totals from the 5 (or whatever number) skiers to show a total amount the user will need to pay for the all the tickets.

    Ticket prices are based on the start date of skiing and the number of days the skier will be skiing.  Ticket prices also differ between 3-5 days and 6-15 days.   

    Number of days is just how many days they are skiing (this could be converted to a dropdown selection if need be). 


    I do have a rack rate spreadsheet for all the amounts and dates I'm making conditional statements for if that would help.


    Thank you guys soooooo much again!


    Also I'm not really concerned with limiting the dates that user can pick cause they will have that information in their reservation email and the mountain will handle all returns and exchanges.  

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    Answered on December 01, 2016 at 10:17 PM

    I suggest sharing to us a view of the rack rate spreadsheet you mentioned so that we can have a better understanding of the calculation matrix you need. Right now its very confusing for us to put them together since we do not even see an actual formula.

    Perhaps you can take a screenshot of the spreadsheet and then share it on this discussion thread.

    Follow the steps from this guide to include the image in your response. 

    Provide us much details as possible.

    We will wait for your response.


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    Answered on December 02, 2016 at 12:21 PM
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    Answered on December 02, 2016 at 01:13 PM

    Thanks, this was how I saw your sheet:

    Price factors:

    1. Ticket type

    This is straight forward. The base price changes based on the ticket type.

    2. Number of tickets (the more you get the cheaper the rate)

    This is something you need to let us know. What's your discount breakdown for this? For example, for kids, it's the same regardless, for Adults, I noticed that 1-5 adults is $90 per head ($450 for 5). But when it reaches 6 adults, your price dropped to $474.00 instead of $540.

    Give us your calculation breakdown for the discounts, for ALL ticket types please.

    3. Date range when it will be used

    11/24/2016 to 12/1/2016

    12/2/2016 to 12/9/2016

    12/10/2016 to 12/17/2016

    12/18/2016 to 12/25/2016

    12/26/2016 to 1/3/2017

    1/4/2017 to 2/16/2017

    2/17/2017 to 2/24/2017

    2/25/2017 to 3/10/2017

    3/11/2017 to 3/19/2017

    3/20/2017 to 3/26/2017

    3/27/2017 to 4/2/2017

    4/3/2017 to 4/9/2017

    4/10/2017 to 4/16/2017

    Give us a complete breakdown too on how the prices change based on the date range.

    4. Number of days it will be used

    This one wasn't clear on the spreadsheet. Do you have any special pricing for the number of days it will be used or you just simply multiply it by the number of days?

    We're requesting for you to provide us the calculation since you know your spreadsheet rack rates better than we do. Yes, we can carefully inspect your spreadsheet and work our way from there, BUT it would be best if we let you come up with the calculations/formulas to be used and we'll be the ones who will help you on implementing it on your form.

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    Answered on December 02, 2016 at 01:39 PM

    2.  Answer: Adults have a price drop at 6+, The price for all the days purchased are based on the start date price.  So if you start on 12-9 then you would pay the cost listed for that day for all days.

     Example:  Purchasing 3 lift tickets starting on 12-9 for $90 a piece or purchasing 3 lift tickets starting on 12-10 for $115 a piece.

    3. Answer: Prices are based solely on the start date for all the tickets purchased for the individual.  The price lowers a tad on 6+ lift tickets.  I have calculated the individual ticket differences for each date range for both 3-5 tickets and 6+ in the conditional statements. 

    Example:  Purchasing an Adult 3 day on 12-9 for $90 a ticket (3x$90), or an Adult 6 day on 12-9 for (6x$79).

    4. Answer: Number of days is used to multiply the ticket price depending on start day price for the ticket type.  

  • Profile Image
    Answered on December 02, 2016 at 04:45 PM

    Please allow us some time to go through the sheet and your requirement to get back to you with relevant information.

    Thank you for your patience. 


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    Answered on December 05, 2016 at 02:59 AM

    I have checked the conditions set on your form and see that the conditions set are correct and soe of them are working fine.

    However, the issue with the other conditions is the date format being used in rules. The date format in the rules to be used in the format of YYYY-MM-DD, while it was set using YYYY-M-D or YYYY-MM-D or YYYY-M-DD. 

    Please change the format of the dates in the conditions so that they should be working fine.

    Hope this information helps! Let us know if you need any further assistance. We will be happy to assist.  

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    Answered on December 05, 2016 at 05:36 PM

    YAY!  I figured it was something simple!!! Thank you guys so much!  


    So now here's the predicament.

     I don't want 5000 conditional statements.  But I have to add pages for multiple people buying lift tickets.  I have everything set on my my one lift ticket order page.  How do I duplicate it based on the value of the "How many people are you purchasing tickets for?".  

    I think I'm stuck :(

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    Answered on December 05, 2016 at 07:17 PM

    We will resolve the next question here https://www.jotform.com/answers/1004306