How to embed JotForm in Joomla 3.6.4?

  • Reidson
    Asked on December 5, 2016 at 10:05 AM

    I am having trouble getting any jotform to embed into a joomla article.

     

    I have installed Sourcerer as instructed in these directions

    https://www.jotform.com/help/246-How-to-Embed-JotForm-to-Joomla-3

     

    here is a link to the page

    http://staging4.madisoncountyky.us/index.php/building-zoning/handicap-access-violation

     

  • Charlie
    Replied on December 5, 2016 at 11:03 AM

    Upon checking this webpage http://staging4.madisoncountyky.us/index.php/building-zoning/handicap-access-violation, I cannot find any trace of a JotForm embed code. 

    May I know where you inserted the embed code? Because it seems like it was not properly placed on an area where it should be. Or the extension that you might be using is not enabled. 

    Also, you can try another method, you can find "Joomla" under the Publish->Platforms page. Here's how:

    1. First, click the "Publish" button.

    How to embed JotForm in Joomla 3 Screenshot 40

    2. Navigate to "Platforms" tab and search for Joomla. Click "Joomla" in the selection. 

    How to embed JotForm in Joomla 3 Screenshot 51

     

    3. Now you will see the embed code and the steps on how to embed your form there. You can follow these steps and see if that works.

    How to embed JotForm in Joomla 3 Screenshot 62

     

    Let us know if that helps. 

  • Reidson
    Replied on December 5, 2016 at 1:31 PM

    That is what I did, take another look now and see if you can tell.

     

    I am using the JCE Content Editor, installed the Sourcerer plugin, went to the article, hit the insert code button and pasted the embed code between the source tags and saved.

  • Charlie
    Replied on December 5, 2016 at 1:53 PM

    I am seeing the code in the source code of your website, but it is not displaying in view. Could you try re-embedding the form using the iFrame embed code instead? Here's a guide about it: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Instead of using the <script> code, try that one instead. It seems like there's a design or CSS issue in your website that causes the form's appearance or display to not show up in view. 

  • Reidson
    Replied on December 5, 2016 at 2:03 PM

    that seemed to do it, I did not think that would work so I never tried it; but it works like a champ. Thanks!

  • Support_Management Jotform Support
    Replied on December 5, 2016 at 4:04 PM

    I'm glad you're all set and we appreciate you keeping us posted. If you have other questions, don't hesitate to open a new thread so we can help.