What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    verify email address

    Asked by thewildchurch on December 06, 2016 at 12:49 PM

    I received the email but when I click on the link it tells me 

    Not valid link
    This link is not valid!.
    Page URL:
    https://www.jotform.com/verifyemail/thewildchurch@sbcglobal.net?utm_so<br/>urce=general&amp;utm_medium=email&amp;utm_content=btn_verify_email&amp<br/>;utm_content=verificat

  • Profile Image
    JotForm Support

    Answered by BDAVID on December 06, 2016 at 01:40 PM

    Are you trying to setup a custom sender in your notification? https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert 

    I just tried your email address hewildchurch@sbcglobal.net in one of my forms, and the verification code was sent:

    Note: disregard that verification code, it was sent from one of my testing forms.

    If this is not what you are trying to do, please provide more details, we will be glad to assist you.