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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and you're under Free plan user. You are only allowed to have 5 forms under the Free account. If you want to add more forms, you need to upgrade your account. Here's the pricing page: https://www.jotform.com/pricing.
Also, here's a guide on: How-to-Upgrade-My-Account.
If you need more clarification, please let us know. Thank you.
Actually we have unlimited forms. We are gold members. How can we get this straightened out?
Wendy B. O’Kane
[Description: Description: cid:image001.jpg@01CBB724.AFBDAC60]
78-200 Miles Avenue
Indian Wells, CA 92210
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[Description: Description: cid:image002.jpg@01CBB724.AFBDAC60] [Description: Description: cid:image003.jpg@01CBB724.AFBDAC60]
The account WendyOKane is under the Free/Starter user. You are only allowed to have 5 forms under the Free account.
However, I checked your account and I noticed that WendyOKane is a sub-user of the account sbirdwell which is under the Economy plan.
The sub-user can only edit form and view submissions. The account sbirdwell should be the one to create new forms and then you can manage the created forms since it is under the Economy plan.