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beclearAsked on December 9, 2016 at 1:11 PM
At http://beclearwindowcleaning.com/request-estimate/ which is the Book Estimate Request Form is not getting sent to barrett_brian@sbcglobal.net
I am not over my account limits. Any help would be appreciated.
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Nik_CReplied on December 9, 2016 at 3:38 PM
I checked your email in our logs and I saw that your email ended in our Bounce list, the reason is below:
Reason(s) : smtp; 553 5.3.0 alpd677 DNSBL:ATTRBL 521< 129.121.116.31
I removed your email from the Bounce list and you should be able to receive submissions now.
I would advise you to check this guide on how to prevent this kind of issues.
If you have any further questions please let us know.
Thank you! -
beclearReplied on December 13, 2016 at 2:54 PM
The form is still not working for that email address barrett_brian@sbcglobal.net
A
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Nik_CReplied on December 13, 2016 at 3:59 PM
I checked your email in our logs and it is not in Bounce list and according to our reports submissions were sent:
Would you mind checking if those emails didn't end in Junk/Spam folder by any chance?
We'll wait for your response.
Thank you!