- beclearAsked on December 09, 2016 at 01:11 PM
At http://beclearwindowcleaning.com/request-estimate/ which is the Book Estimate Request Form is not getting sent to firstname.lastname@example.org
I am not over my account limits. Any help would be appreciated.
- JotForm SupportNik_CAnswered on December 09, 2016 at 03:38 PM
I checked your email in our logs and I saw that your email ended in our Bounce list, the reason is below:Reason(s) : smtp; 553 5.3.0 alpd677 DNSBL:ATTRBL 521< 220.127.116.11
I removed your email from the Bounce list and you should be able to receive submissions now.
I would advise you to check this guide on how to prevent this kind of issues.
If you have any further questions please let us know.
- beclearAnswered on December 13, 2016 at 02:54 PM
The form is still not working for that email address email@example.com
- JotForm SupportNik_CAnswered on December 13, 2016 at 03:59 PM
I checked your email in our logs and it is not in Bounce list and according to our reports submissions were sent:
Would you mind checking if those emails didn't end in Junk/Spam folder by any chance?
We'll wait for your response.