What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We are sorry for the inconvenience. Could you please provide us more details about your problem with the form ID that you are having problem with?
Waiting for your response.
user name: firstname.lastname@example.org
i checked all active forms with no submissions saved
although there was lot of submissions
is it too hard to have an answer ?
You can check all activity logs that are happening to your account. Here's a guide on: How-to-View-Your-Account-Activity-Logs.
Please check your Trash folder or My Forms folder, if the form with submissions you're looking for is there. See the image below:
If that is not what you need, please provide the form IDs or form URLs of the affected forms so that we can further investigate.
We'll wait for your response. Thank you for your cooperation.