- jonsynergyAsked on December 16, 2016 at 07:42 AM
- BorisAnswered on December 16, 2016 at 08:04 AM
I'm afraid I'm not that familiar with Filemaker itself, but I understand that several of our users were able to add their forms into their instance of Filemaker.
Upon looking through Filemaker's documentation, it looks like you can display your form there by using what they call a "web viewer":
If you experience any issues with the form you are trying to use there, please send us a link to the page where you have embedded/added your form, and we'll gladly check it out for potential conflicts or issues.
I hope this helps.
- jonsynergyAnswered on December 16, 2016 at 08:10 AM
Hi Boris, many thanks for that. I must admit I can't understand what they mean when describing displaying in a web viewer. Any further guidance would be much appreciated.
- BorisAnswered on December 16, 2016 at 08:50 AM
I'm afraid that, having never used the Filemaker software before, their instructions are a bit vague even from our end for helping you out.
Can you please send us a link to the page where you have managed to get the form's hyperlink to display, so we can take a look? This would help us get a better visual on what has been achieved so far, and what does the structure of that page look like.
With our forms in general, you can embed them in most kinds of places and websites by using one of our embed codes, such as preferably our iFrame embed method:
When it comes to where to paste our embed codes within your Filemaker, or whether you need to use actual embed codes or just a direct link to your form, that is something that Filemaker support would know better.
It might be better to reach out to Filemaker support technicians, and ask them how to go about in order to add your form from an outside source to where you want to within Filemaker:
I hope this helps.
- jonsynergyAnswered on December 17, 2016 at 08:17 AM
- BorisAnswered on December 17, 2016 at 10:42 AM
I have checked the page you have linked to, john, and it looks like the form was copy/pasted there as ordinary text, and worse still, it was paste at the very start of your page's HTML code:
This is causing some errors on your page, as well as the text you've entered shows at the very start of the page:
To resolve the issue:
Step 1. Please remove that text first. It is not a valid HTML code, and it pasted in the wrong place of your page, potentially leading to errors and issues.
Step 2. Use your form's iFrame embed codes for pasting into your website instead:
In other words, you should not be placing this into your site:
Instead, you should be placing this into the site:
Step 3. Please be careful where you place these embed codes into your site. They shouldn't be placed in some random place of your page, such as the form's link is currently paste as the very start of your HTML page.
Websites have certain structure to them, specified as HTML, and your HTML codes should be placed accordingly. Simply edit your page as you normally do, such as when you were entering the text of your article, and paste your embed codes into the place of the article where you want your form to appear.
Should you experience nay further issues after doing the above, please let us know and we'll gladly take a look at what might be going wrong. Thank you!
- jonsynergyAnswered on December 17, 2016 at 04:04 PM
Thank you Boris! :-)
- jonsynergyAnswered on December 18, 2016 at 04:09 AM
Hi, thanks again for your previous help. One question I have is this ...
I thought the form exclusively related to PayPal, which is the online payment account that I have.
However, I notice that credit card options are also offered to the left of PayPal .. are these credit card options separate to PayPal or are the processed through PayPal?
- JotForm Supportashwin_dAnswered on December 18, 2016 at 04:24 AM
I have moved your second question to a new thread and you will be answered here: https://www.jotform.com/answers/1014366