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    Redirect back to form upon submission over an iPad

    Asked by Elaheh25 on December 18, 2016 at 07:08 AM

    Hello, 

    we are looking to have iPad stand in our sales center by which people can register them self to be contacted by our sales team. 

    we are looking for the application which can automatically load to main page after people registration to have iPad ready for next customer. 

     

    Please let me know the possibility.

    Thank you

    Elly

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    JotForm Support

    Answered by liyam on December 18, 2016 at 12:45 PM

    Hello Elly,

    You can create a Grid Report of your form which by refreshing, will show your submissions. Better yet, you can embed this Grid report on a page which for a certain period cycles a refresh. This way, you get automatically an updated information of your submissions.

    You can check this guide for more information on how to generate a Grid report: https://www.jotform.com/help/105-How-to-Create-a-Grid-Listing-Report

    Another method is integrating your form with Google Spreadsheet. Google Spreadsheet automatically updates the spreadsheet on your view for every submission you receive on your form. You can check this guide for more information on how to integrate your form with Google Spreadsheet: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    Feel free to let us know if you have questions.

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    Answered by Elaheh25 on December 19, 2016 at 06:28 AM

    Hi Liyam, 

    I believe there is misunderstanding, my iPad will be fixed in stand and people can register themselves.

    My problem is that after registration iPad will show thank you page and will not open new registration page for next customer.

    I need solution for that.

     

    Thank you

    Regards 

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    Answered by Elaheh25 on December 19, 2016 at 06:43 AM

    in other word I need to set of my Jotform for "Kiosk"

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    Answered by Boris on December 19, 2016 at 07:26 AM

    Thank you for the added clarifications, Elly, it sounds like you want your form to redirect back to itself when a user submits it.

    Yes, that is possible. Simple set your form's own direct link as its Thank You page redirect:

    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    You can see your form's direct link by simply clicking on the Publish button when you are editing it:

    Simply set that direct link as your Thank You page, and upon submitting a form, it will automatically reload itself:

    Please let su know should you need further assistance.

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    Answered by Elaheh25 on December 19, 2016 at 07:36 AM

    Thank you for the update, I had applied the change. 

    but in this case customer will not receive the thank you page and they might feel that submission has not gone through. 

     

    is it way to reload the registration page after thank you page?

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    Answered by Boris on December 19, 2016 at 07:54 AM

    Yes, that is possible as well, but you or your web developer will have to perform a little bit of custom coding, and host such a custom Thank You page on your own server.

    You can easily set up your custom page to redirect back to the form after a certain number of seconds. We have this setup explained on the following guide:

    https://www.jotform.com/help/89-Create-a-Custom-Thank-you-page-with-Auto-redirect

    I would suggest that you please follow the above linked guide for setting it up, and let us know should you run into any snags along the way. Thank you.

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    Answered by Elaheh25 on December 19, 2016 at 08:02 AM

    I need to have the Registration form --> Thank you page --> Registration form

    if I follow your suggestion, I will not be able to have Registration page reloaded automatically for the next visitor.

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    Answered by Boris on December 19, 2016 at 08:20 AM

    I'm not sure how you got to that conclusion, but it is incorrect.

    The form will redirect to your custom Thank You page, and your custom Thank You page can redirect back to the page you set within your custom page.

    So long as you follow the provided guide, your Thank You page will redirect your users back to form after a certain number of seconds. So, let's say that your form's direct link is this:

    https://form.jotform.me/form/63521471691456

    And let's say that you have a website on example.com, so for example you could use the following as a link to your Thank you page:

    https://www.example.com/custom-thank-you-page-of-Elaheh25

    Now, on your custom Thank You page, which you will have to host on your own website, you can use the following as your page's source code:

    <h2 style="text-align:center;padding-top:20px;">
    Your submissions has been sent successfully!
    </h2>
    <script type="text/javascript">
    var timer = 5; //seconds
     website = "https://form.jotform.me/form/63521471691456"
    function delayer() {
     window.location = website;
    }
    setTimeout('delayer()', 1000 * timer);
    </script>

    When your users are redirected to such a Thank You page, it will wait for exactly 5 seconds, and then redirect them back to your form on the link marked in red above:

    https://form.jotform.me/form/63521471691456

    Please do try it out, and let us know if you need further assistance.

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    Answered by Elaheh25 on December 19, 2016 at 08:22 AM

    Got it, Thank you for the explanation. :)

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    JotForm Support

    Answered by ashwin_d on December 19, 2016 at 08:25 AM

    Hello Elaheh25,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!