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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "NEXT" navigation button still won't work...

    Asked by StrawberryDesi on December 19, 2016 at 01:05 AM

    I've been waiting for the "Next" button on my "CINCINNATI Meeting Form" form to be fixed for several days now. I was told that someone would be looking into it.  I have made some other changes to fix other problems with the form.  But, I can't test the changes to see if they work until the navigation button(s) are fixed. Please help right away.  I need to have use this form for a customer no later than Monday, 12-20-2016 at 4pm EST. 

     

    Please help, ASAP!

     

    Henry

    Page URL:
    https://www.jotform.com/61495191435156

  • Profile Image
    JotForm Support

    Answered by Rose on December 19, 2016 at 03:35 AM

    We are sorry for the inconvenience.

    I checked your form both in Chrome & Safari browsers but I was not able to reproduce the issue you have been experiencing.  You can see here how your form works.

     

    After that, I checked your other thread for the same issue and I realised that there has been a ticket already opened and there was a solution provided my colleague. The issue should have been fixed by now. 

    https://www.jotform.com/answers/1012763-Page-Break-form-freezes-up-when-the-next-button-is-clicked#5

     

    If you tell us which cases need to be tested, we will check and return us with our feedback. 

    On the other hand, your autoresponder has a missing field and it does not function unless you add an e-mail field to your form and select it on the autoresponder setting as recipient. 

     You may have a look at following user guide for further information about autoresponder settings. 

    https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Waiting for your return.