"NEXT" navigation button still won't work...

  • Profile Image
    StrawberryDesi
    Asked on December 19, 2016 at 01:05 AM

    I've been waiting for the "Next" button on my "CINCINNATI Meeting Form" form to be fixed for several days now. I was told that someone would be looking into it.  I have made some other changes to fix other problems with the form.  But, I can't test the changes to see if they work until the navigation button(s) are fixed. Please help right away.  I need to have use this form for a customer no later than Monday, 12-20-2016 at 4pm EST. 

     

    Please help, ASAP!

     

    Henry

  • Profile Image
    Rose
    Answered on December 19, 2016 at 03:35 AM

    We are sorry for the inconvenience.

    I checked your form both in Chrome & Safari browsers but I was not able to reproduce the issue you have been experiencing.  You can see here how your form works.

     

    After that, I checked your other thread for the same issue and I realised that there has been a ticket already opened and there was a solution provided my colleague. The issue should have been fixed by now. 

    https://www.jotform.com/answers/1012763-Page-Break-form-freezes-up-when-the-next-button-is-clicked#5

     

    If you tell us which cases need to be tested, we will check and return us with our feedback. 

    On the other hand, your autoresponder has a missing field and it does not function unless you add an e-mail field to your form and select it on the autoresponder setting as recipient. 

     You may have a look at following user guide for further information about autoresponder settings. 

    https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Waiting for your return.