What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not updating in preview

    Asked by servicesport on December 21, 2016 at 12:42 PM

    Hi when I edit a form it is not updating.


    Page URL:

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    JotForm Support

    Answered by John_Benson on December 21, 2016 at 01:18 PM


    If I understand you correctly, your form is not updating after you made changes and save it. Right now, there are some delays on our European datacenter, where modifications on your form may not be instantly shown in the Preview popup within the Form Builder. Our developers are made aware of the delay, and until it is resolved. Until then, please try this, open your live form using Open New Tab after clicking the Preview button. Here's a screen animation:

    I will also clear your form cache. Please try it again and let us know how it goes.

    Thank you.


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    Answered by servicesport on December 21, 2016 at 05:45 PM
    Sean Coutts
    Sent from my iPhone