Forms not updating in preview

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    Asked on December 21, 2016 at 12:42 PM

    Hi when I edit a form it is not updating.


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    Answered on December 21, 2016 at 01:18 PM


    If I understand you correctly, your form is not updating after you made changes and save it. Right now, there are some delays on our European datacenter, where modifications on your form may not be instantly shown in the Preview popup within the Form Builder. Our developers are made aware of the delay, and until it is resolved. Until then, please try this, open your live form using Open New Tab after clicking the Preview button. Here's a screen animation:

    I will also clear your form cache. Please try it again and let us know how it goes.

    Thank you.


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    Answered on December 21, 2016 at 05:45 PM
    Sean Coutts
    Sent from my iPhone