Forms not updating in preview

  • servicesport
    Asked on December 21, 2016 at 12:42 PM

    Hi when I edit a form it is not updating.

     

    Page URL: https://form.jotformeu.com/63546885199374
  • John_Benson
    Replied on December 21, 2016 at 1:18 PM

    Hello,

    If I understand you correctly, your form is not updating after you made changes and save it. Right now, there are some delays on our European datacenter, where modifications on your form may not be instantly shown in the Preview popup within the Form Builder. Our developers are made aware of the delay, and until it is resolved. Until then, please try this, open your live form using Open New Tab after clicking the Preview button. Here's a screen animation:

    Forms not updating in preview Image 1 Screenshot 20

    I will also clear your form cache. Please try it again and let us know how it goes.

    Thank you.

     

  • servicesport
    Replied on December 21, 2016 at 5:45 PM
    Thanks
    Thanks,
    Sean Coutts
    Sent from my iPhone
    ...