What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    html or not

    Asked by calmskin332 on December 28, 2016 at 04:36 PM

    I uploaded a form I already had used.  Some boxes are showing as "HTML" and others are not.

     

    I'm not sure how to determine if I need the entries to be html or not.

     

    If I don't need it, how do I make it all the same, ie., non-html?  Thanks

  • Profile Image
    JotForm Support

    Answered by Jim_R on December 28, 2016 at 05:33 PM

    I checked the only form you have on your account https://www.jotform.com/62493743916162 but failed to see anything that resembles HTML tags (or format).

    Can you be more specific on what you're referring to as HTML? We'd appreciate it if you could send a screenshot too so we know exactly what you're describing, here's how.

  • Profile Image

    Answered by calmskin332 on January 17, 2017 at 02:46 PM
    Here’s a screen shot of it. When I want to edit a text box, the box I click on shows “edit html” in the upper right corner.
    joanna tringali
    holistic esthetician
    calm: massage & skincare for women
    917. 596. 9535
    http://www.calm-massage.com
    The information contained in this e-mail is private and confidential. It may contain Protected Health Information deemed confidential by HIPAA regulations. It is intended only for the use of the individual named above, and the privileges are not waived by virtue of this information having been sent by e-mail. Any use, dissemination, distribution or copying of the information contained in this communication is strictly prohibited by anyone except the named individual or that person’s agent. If you have received this e-mail in error, please notify us by telephone and immediately purge this e-mail.
    ...
  • Profile Image
    JotForm Support

    Answered by Jim_R on January 17, 2017 at 04:06 PM

    We will never receive screenshots sent from your email. To post an image to our Support Forum, you have to visit your thread here https://www.jotform.com/answers/1020859 and post your reply there, along with the image, here's how.

    I'm assuming you're referring to the Text Field:

    This field is solely meant for displaying information on your form using HTML.

    You said:

    Some boxes are showing as "HTML" and others are not. I'm not sure how to determine if I need the entries to be html or not. If I don't need it, how do I make it all the same, ie., non-html?

    What you need to use are regular input fields (e.g. Textbox, Checkbox, Dropdown, Radio Button, and so on).

    If you're not sure what these fields are, I strongly urge you to have a look at our getting started guide on how to build forms.