What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Questions before I sign up. Export submissions to excel, customize the form

    Asked by Samantha  on January 04, 2017 at 05:39 PM


    I am interested in using a form building service and before I do I need to have some questions answered?

    1. The most important thing for me is to be able to export the data the individual data to excel.  Is that a feature of your starter package?

    2. How many fields are included?

    3. I would like to customize the form with our business logo.  Can I do that?

    Thank you for your time and I look forward to hearing from you soon!



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    JotForm Support

    Answered by EltonCris on January 04, 2017 at 10:13 PM

    Hi Samantha,

    1. You can only export all your form submissions data into a single excel file. Guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    However, with PDF format, you can export the submissions individually.

    2. You can add fields as many as you want in your form if that's what you mean.

    3. Yes, definitely. You can customize the form in any way you want. You can add images in your form using the image tool.

    You can also add an image in the heading tool. This is where users usually put their image logo.

    If you have more questions, let us know.