What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mobile version of the appointment request form

    Asked by alexmal on January 08, 2017 at 05:47 PM

    Hello,

     

    Could you please tell me how to create a mobile friendly request from from the existed one?

     

    Thanks, Alex.

    Page URL:
    http://www.master-pdr.com/schedule-an-appointment

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    JotForm Support

    Answered by Ian on January 08, 2017 at 07:47 PM

    You can use our "Mobile Responsive" widget as shown in the screenshot below to make any form created through jotform responsive

     This is how the form should look after the implementation.

    Hope this helps.

  • Profile Image

    Answered by alexmal on January 09, 2017 at 11:59 AM

    Thanks, Ian for the respond.

    It looks much better now, however, there is one more thing which makes the form difficult to use. Unless, you text something into one of the boxes (name, phone, description of the damage) the bottom  part of the form (file uploader and the "Submit" button) would not show up (in the Mobile version of the form). 

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    JotForm Support

    Answered by BJoanna on January 09, 2017 at 02:31 PM

    I have checked your embedded form on my Samsung Galaxy S4, but I was not able to replicate mentioned issue. File upload field and submit button are shown even if all fields are empty.

    Can you please test it again. If the issue still persist, please let us know which phone are you using. 

    You can also try to re-embed your form with iFrame code, but remove script part of the code. Inside of this guide you can find how to get iFrame code of your form: 

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Let us know if you need further assistance.