I get multiple email notifications

  • Profile Image
    quizmeisters
    Asked on January 08, 2017 at 08:12 PM

    Hi,

     

    We are receiving multiple copies of responses to one of our forms. They are coming through intermittently, and our clients claim they are not repeatedly filling them out. Can you help me stop these repetitions?

    This is the form: https://pages.quizmeisters.com.au/forms/end-of-show-report/

     

    Please let me know if you need any more information.

     

    Cheers,

    Bella 

  • Profile Image
    amy
    Answered on January 09, 2017 at 02:24 AM

    Hi Bella,

    We're sorry for the inconvenience issue. You can prevent this issue by setting unique submissions. To set the unique submissions, please follow these steps.

    1- Edit your form which has this issue.

    2- Then please click the "Preferences".

    3- From the pop-up window, first click the "Advance" tab and then select unique submission as "Check cookies only".

    You can learn more information from this guide.

    If your problem persists, I'd be glad to help. 

    Thank you!