What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get multiple email notifications

    Asked by quizmeisters on January 08, 2017 at 08:12 PM



    We are receiving multiple copies of responses to one of our forms. They are coming through intermittently, and our clients claim they are not repeatedly filling them out. Can you help me stop these repetitions?

    This is the form: https://pages.quizmeisters.com.au/forms/end-of-show-report/


    Please let me know if you need any more information.




    Page URL:

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    JotForm Support

    Answered by amy on January 09, 2017 at 02:24 AM

    Hi Bella,

    We're sorry for the inconvenience issue. You can prevent this issue by setting unique submissions. To set the unique submissions, please follow these steps.

    1- Edit your form which has this issue.

    2- Then please click the "Preferences".

    3- From the pop-up window, first click the "Advance" tab and then select unique submission as "Check cookies only".

    You can learn more information from this guide.

    If your problem persists, I'd be glad to help. 

    Thank you!