What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What are the tiers for the sub-users?

    Asked by JoshShofstahl on January 09, 2017 at 11:29 AM

    What are the tiers for the sub users? I am capped at 3 for my bronze account, however, I need more.

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    JotForm Support

    Answered by Jan on January 09, 2017 at 01:15 PM

    Yes, you can only have 3 sub-users under the Bronze plan. If you need more, please upgrade your account to a higher plan. See the image below:

    Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    If you have any questions, let us know. Thank you.