What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change credit card for payment to you?

    Asked by mmertens on January 12, 2017 at 05:56 PM

    The card you have been using has been cancelled.  The employee is no longer with us.

    How do I give you a new card number?

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    JotForm Support

    Answered by Kevin_G on January 12, 2017 at 09:27 PM

    Since you're using Stripe you only need to go to the billing section in your account: https://www.jotform.com/myaccount/billing 

    Once there click on the "Change Credit Card" button and it should open a pop up where you can enter the new cc info: