What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What does "Total submissions storage" mean?

    Asked by dkfontenot on January 14, 2017 at 03:46 PM

    I have 3 questions:


    1. Monthly form views - Does this mean I have only a certain amount of views with the Free form? 


    2.  Total submissions storage - Does this mean I can only have 500 orders using the Free form? 


    3.  Embed code - Where do I find that information so I can put it on my page? 


    Thank you, Darlene Fontenot

  • Profile Image
    JotForm Support

    Answered by Jan on January 15, 2017 at 06:29 AM

    The Total Submission Storage is the total number of all submissions stored in your account. It is not referring to the monthly submissions. Under the Free plan,  you can only store 500 submissions.

    For example, you received 100 submissions per month within 5 months, then your total submission storage is equal to 500.

    You need to delete some submissions in order to free up your submission storage. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data.


    I need to create a separate threads for your other questions. Here are the links:

    Monthly form views - https://www.jotform.com/answers/1034857
    Embed code - https://www.jotform.com/answers/1034858


    Hope that helps. Thank you.