What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot change the visa card for payment forms.

    Asked by s9090192429 on January 16, 2017 at 08:56 AM

    как изменить платежную карту? Не могу изменить карту visa для оплаты формы. что делать?

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    JotForm Support

    Answered by olivia on January 16, 2017 at 09:57 AM


    I have checked your forms but I couldn't find any payment form. There is no payment integration i these forms. 

    If you issue is how to create a payment tool, please have a look at the following image. I used PayPal in my example. 


    Please have a look at the following guide about other payment integration options: Mastering-Payment-Form-Integrations-with-JotForm 

    You can also use Payment Form Templates: https://www.jotform.com/form-templates/category/payment 

    If it is not your issue, please provide more details about your issue and share the direct link of your form.

    I'll be awaiting for your reply.

    Thank you.