What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pricing and Form limitations

    Asked by CTCI on January 18, 2017 at 12:15 PM


    I received an alert today when trying to create a new form. (limited to 5 forms on starter pack), would you please let me know the account history and if this is a new restriction on our account. 


    I have not been limited like this in the past. 


    Thank you, 


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    JotForm Support

    Answered by John_Benson on January 18, 2017 at 01:16 PM

    We have updated our pricing page and plan. Free account is now limited to 5 forms. However, old user can still have all the forms before it got implemented. Unfortunately, they can't create more forms. Unless you upgrade their account or delete some forms in order to give way to a new form. 

    Hope that helps. If you need clarification or any questions, please contact us again. Thank you.