What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get notifications sent to my email address?

    Asked by Wanda520 on January 19, 2017 at 05:41 PM

    I am not receiving notifications to my email address.  They show up on the jot form website, but I am not getting notified when a form has been filled out.

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    JotForm Support

    Answered by Aury on January 19, 2017 at 09:56 PM


    I have checked your account and found it is associated with email address w**@********hhc.com, when you 'Test' the email notification it goes to the profile email address. If you want email notifications go to a different email, you have to set up the email notification, here you are the guide to help you with this: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    I hope this helps.