What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not saving

    Asked by aaronwatts on January 23, 2017 at 11:23 AM


    I have a form called ONR Super Bowl party. Nothing is saving when I drag widgets onto the screen.

    Wanted to see if you are having the same experience.


    Page URL:

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    Answered by aaronwatts on January 23, 2017 at 11:46 AM

    Aldo. the placement of fields in the build section is not consistent with preview

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    JotForm Support

    Answered by Jim_R on January 23, 2017 at 01:42 PM

    I failed to see any issues with saving changes on a cloned copy of your form.

    Here's how the test went from my perspective:

    The placement of fields look to be similar to what I see in the Builder VS Preview. I cleared your Form Cache to see if that would help.

    Related guide: How-to-Clear-Your-Form-Cache

    Please give it another try and let us know if the issue persists.