What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to upgrade in the pricing page

    Asked by xagolab on January 23, 2017 at 06:11 PM

    Hello,

    I am trying to upgrade my plan from Free to Bronze but the links on Jotform site doesn't seem to work.  Any help will be appreciated.

    Thanks

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    JotForm Support

    Answered by EltonCris on January 23, 2017 at 10:08 PM

    Thanks for reporting. We are aware of this problem and has now been reported to our developers. It should be fixed anytime soon.

    Please upgrade through your billing page, for now https://www.jotform.com/myaccount/billing.

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    Answered by xagolab on January 23, 2017 at 10:18 PM

    Thank you.  Your link worked.

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    JotForm Support

    Answered by EltonCris on January 23, 2017 at 10:19 PM

    Great!

    Also, the buttons on the pricing page have now been fixed.

    Regard!