How Can I Get Free Space If My Quota Is Over?

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    Asked on January 25, 2017 at 06:20 PM


    I was over the data limit but I've cleared out my storage space by deleting all my submissions.  Can you re-enable my account and my forms?



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    Answered on January 25, 2017 at 09:44 PM

    I have reviewed on our server for the uploaded files in your account and found that they are related to the existing submissions in your form 

    If you need your forms to be activated again, please delete those submissions (make sure to download them to get a back up of your data) or upgrade your account to the next level