What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Can I Get Free Space If My Quota Is Over?

    Asked by onsitereview on January 25, 2017 at 06:20 PM

    Hi,

    I was over the data limit but I've cleared out my storage space by deleting all my submissions.  Can you re-enable my account and my forms?

    Thanks!

     

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    JotForm Support

    Answered by Kevin_G on January 25, 2017 at 09:44 PM

    I have reviewed on our server for the uploaded files in your account and found that they are related to the existing submissions in your form http://www.jotform.ca/form/63247142514248 

    If you need your forms to be activated again, please delete those submissions (make sure to download them to get a back up of your data) or upgrade your account to the next level