- accentsignageAsked on January 26, 2017 at 02:25 PM
I have created two forms for our company's website and they do not work/ will not let customers submit them to us. Please advise.
- JotForm SupportBJoannaAnswered on January 26, 2017 at 03:15 PM
I have tested your embedded forms and I was able to replicate mentioned issue. When I tried to submit your forms, submit button was stuck on "Please wait...".
To resolve your issue, please re-embed your form s with iFrame code. Inside of this guide you can find how to get iFrame code of your form:
Hope this will help. Let us know if you need further assistance.
- accentsignageAnswered on January 26, 2017 at 04:45 PMHello,
I tried embedding it with the iframe code- our website is through wordpress and the code does not work. It just displays the text. Please advise.
[accent logo small]
Rachel Demarais Executive Assistant
Office: (612)-787-3316 / Fax: 612-377-6747
2322 Chestnut Avenue West
Minneapolis, MN 55405
[Twitter] [Facebook] [LinkedIn] [Instagram] [Youtube]
- JotForm SupportEltonCrisAnswered on January 26, 2017 at 06:03 PM
You have to paste the iframe embed code under Text tab so it will work on the live page.
Full instruction: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version