What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I used the html code of the form to put it directly in the email

    Asked by DebbieBiswas on January 30, 2017 at 03:17 PM

    I used the html code of the form to put it directly in the email. 

    But the submit button in the email is not working, is there a reason for this or some the glitch.


    How can I make the submit button workable in an email.

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    JotForm Support

    Answered by jonathan on January 30, 2017 at 04:08 PM

    Were you perhaps trying to embed the form within an email message?

    Currently that is not possible to do. The email services security script will only blocked the form's scripts when detected within an email message. So directly embedding a form within an email will not work.

    What you can do instead is to use the URL link of your form in an email message.

    User guide: https://www.jotform.com/help/303-How-to-send-a-form-via-email


    Let us know if you need further assistance.