What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota

    Asked by sirhllc on January 31, 2017 at 04:15 PM

    I am getting the message Form over quota. we have only received only 9 payments this month and my current subscription. Also tomorrow is the 1st of the month, so will it open back up again?


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    JotForm Support

    Answered by Jan on January 31, 2017 at 05:02 PM

    Your account is in over limit status. Currently, you have receive 10 payment submissions. Under the Free plan, you can only receive 10 payment submissions. Please take note that regular submission is different from payment submission.

    You can upgrade your plan now or wait for the counter to reset back to 0. The monthly limits reset every 1st day of the month. Yes, your account will be in good status after the reset.

    If you have any questions, let us know. Thank you.