Form over quota

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    sirhllc
    Asked on January 31, 2017 at 04:15 PM

    I am getting the message Form over quota. we have only received only 9 payments this month and my current subscription. Also tomorrow is the 1st of the month, so will it open back up again?

     

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    Jan
    Answered on January 31, 2017 at 05:02 PM

    Your account is in over limit status. Currently, you have receive 10 payment submissions. Under the Free plan, you can only receive 10 payment submissions. Please take note that regular submission is different from payment submission.

    You can upgrade your plan now or wait for the counter to reset back to 0. The monthly limits reset every 1st day of the month. Yes, your account will be in good status after the reset.

    If you have any questions, let us know. Thank you.