What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Converted PDF Form shows an error that one or more fields are required

    Asked by dwash3 on February 01, 2017 at 02:15 PM


    I want to verify that when Jotform converts a form into PDF (a JotForm created form), that the data that is captured in the same manner (along with the form "rules") as the web-based version.  I completed a test form that we converted into a PDF through Jot, and when I press on the Submit button (that was created with the form) I continue to receive an error stating that "one or more fields are required" even though all required fields are populated with data.

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    JotForm Support

    Answered by Jim_R on February 01, 2017 at 02:43 PM

    Widgets, Conditions and other advanced features normally available on the online version of your form will not work with the PDF version. All the Basic Fields that will work with a PDF form are listed in detail here on the guide I'm citing below.

    There's also a short Q&A section on that guide (under Some tips and answers to the questions that you might have) that will show the limitations of of using a PDF Form.

    Complete guide: JotForm-Fillable-PDF-Creator-With-All-Points

    Can you tell us which form you converted into PDF so we can test it?