Converted PDF Form shows an error that one or more fields are required

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    Asked on February 01, 2017 at 02:15 PM


    I want to verify that when Jotform converts a form into PDF (a JotForm created form), that the data that is captured in the same manner (along with the form "rules") as the web-based version.  I completed a test form that we converted into a PDF through Jot, and when I press on the Submit button (that was created with the form) I continue to receive an error stating that "one or more fields are required" even though all required fields are populated with data.

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    Answered on February 01, 2017 at 02:43 PM

    Widgets, Conditions and other advanced features normally available on the online version of your form will not work with the PDF version. All the Basic Fields that will work with a PDF form are listed in detail here on the guide I'm citing below.

    There's also a short Q&A section on that guide (under Some tips and answers to the questions that you might have) that will show the limitations of of using a PDF Form.

    Complete guide: JotForm-Fillable-PDF-Creator-With-All-Points

    Can you tell us which form you converted into PDF so we can test it?