What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form is not submitting

    Asked by stelman on February 06, 2017 at 07:09 AM


    I tried my form both on Chrome and Safari. It won't submit. It stays on wait forever.



    Page URL:

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    JotForm Support

    Answered by Welvin on February 06, 2017 at 07:17 AM

    The oEmbed method is causing this problem in the form. Did you install our oEmbed plugin for WordPress? If not, please do it. Here's the link to the plugin: https://wordpress.org/plugins/jotform-oembed/.

    If the oEmbed plugin won't work, please re-embed the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code