Both my payment methods are showing despite adding a condition to show only one based on selection

  • EducationInAction
    8 Şubat 2017 13:25 tarihinde soruldu
    #2 I added conditional logic to both so that only will they show up when clicked for that payment, but both are showing up.
  • Support_Management Jotform Support
    8 Şubat 2017 14:48 tarihinde yanıtlandı

    I cloned the form you have on this page http://ntxleadershipacademy.org/store and immediately noticed the errors on your conditions:

    Both my payment methods are showing despite adding a condition to show only one based on selection Image 1 Screenshot 20

    I'm assuming you deleted the fields associated with those 2 conditions. I strongly recommend you delete those 2 conditions first then re-add the field that will trigger the condition.

    As of now, we have no idea on how this should work since:

    1. The field that needs to trigger your condition doesn't exist.

    2. Your form only has Paypal in it and no option for a check payment of any sort.

    In case you accidentally deleted them, you may revert your form back to a previous state by using our Form Revision tool.

    Complete guide: How-to-view-form-revision-history