How to modify the Thank You message of the form

Hello,

 

Thanks in advance for your time. I'm trying to change the "Thank You" response that pops up after someone fills out a contact form. When I visit the "Edit Thank You Response" option, the window is available for edit, but it won't let me delete a green background image, and it affects the way it appears on the site (elongated and the wrong color). 

I'm hoping there's a way to delete this image from the "Thank You" response. Any feedback on this will be greatly appreciated. Thanks for letting me use your wonderful product!

 

Tyler

tycopier@gmail.com

I assume this was your form https://www.jotform.us/form/70396542481157 you were working on. (please tell us the correct form if this is not)

I reviewed the Thank You page settings of this form, but from what I see now, the background image is no longer present. I see a white plain background color instead.

 

Were you able to resolve this already? Please let us know if there is more we can help you with.

Thanks.

 

I re-checked, I think this was the form https://www.jotform.us/form/42157482279159 instead.

But just the same, it seems that it was fixed already.

I see the Thank You page settings like this.

 

 

Jonathan,
Thanks for your response. The contact form I'm referring to is:
https://form.jotform.com/42157482279159
The background image is still present. If there's anything I can do to
remove it, I would really appreciate it!
​
Thanks,
Tyler
...

This seems to happen due to a CSS code you have added to your form, it is affecting the ".form-all" inside the thank you page body, to change the thank you message as shown by default you could inject this CSS code to your form: 

.thankyou .form-all {

    color: #000000 !important;

    background-color: transparent !important;

    border-color: transparent !important;

}

This guide will help to inject it: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

Hope this helps.