What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Notification: Unable to receive email

    Asked by Perfect Wedding Fayres on February 14, 2017 at 08:40 AM
    ive set up a brides registration form for my wedding Fayres and I've been told someone has responded they got an email but I didn't re rive any notification..  not being notified renders the form useless to me, what can I do? 
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    JotForm Support

    Answered by Chriistian on February 14, 2017 at 08:51 AM

    Are you referring to this form - http://www.jotformeu.com/form/70442790529359? I checked the form and currently the form has no submissions so no email notification will be sent from this form.

     

    If you are referring to a different form, can you provide us the form link so we can further check the issue?

     

     

    We will wait for your response.
    Regards.