What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not Found error

    Asked by ecsblinds on February 14, 2017 at 09:35 PM

    Used the embed code and form would not show. I then used the iFrame and got a form not found message.


    I have two forms created. One was working a few hours ago and now both are not working.

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    JotForm Support

    Answered by John_Benson on February 15, 2017 at 03:11 AM

    I checked your account and you are suspended by our phishing detector tool. I checked your forms and I didn't see any phishing fields that violating our terms of use. 

    I have now re-activated your account so you can manage or use your forms properly.

    Related guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    If you have any questions, please contact us again. Thank you!

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    Answered by thehappyshirt on May 08, 2017 at 11:10 PM

    Hi! We keep getting response that our orderform is not working and it keeps giving the 'NOT FOUND' result. I hope you can help asap.
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    JotForm Support

    Answered by John_Benson on May 09, 2017 at 01:18 AM


    I have moved your issue to a new thread. Please wait for our reply shortly. Here's the URL: https://www.jotform.com/answers/1139469

    Thank you.