What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Embed code doesn't seem to be working

    Asked by Bellmanjewelers on February 15, 2017 at 03:55 PM

    I added embed code to shopify and just got a black box on the page.


    This is the code I used:

    <script type="text/javascript" src="https://form.jotform.com/jsform/70455360209149"></script>


    Did I do something incorrectly?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on February 15, 2017 at 06:09 PM

    Try using your forms iFrame code instead:


    Remove your current embed and add the iframe code.  If that still does not work, let us know and we will take another look.