- Matt McclainAsked on February 15, 2017 at 05:47 PM
here isthe form
I may have set up another account by accident
can you please correspond with me at email@example.com
and let me know how I cna figure out where ths form is linked to?
here is the link https://form.jotform.com/63418411249151
- Matt McclainAnswered on February 15, 2017 at 08:40 PM
Thanks... i guess my problem is when i submit a test... we dont revive a notificition
- JotForm SupportWelvinAnswered on February 15, 2017 at 09:51 PM
The email firstname.lastname@example.org has been bounced listed. When bounced listed, you won't receive any email from us.
email@example.com is IN the bounce list
Reason(s) : SMTP; 550 [362BE525-2226-46C9-87B8-050DC26FF441.1] Unknown
Make sure that this email address exists.
Please check this guide for more details about the bounce issue: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues.
As for the My Forms page, please make sure to log in to your account. You are posting this thread using a guest account. I would suggest deleting your browser cookies for Jotform before logging in.
Let us know if you need further assistance.
- JotForm SupportWelvinAnswered on February 15, 2017 at 11:22 PM
firstname.lastname@example.org is registered as the email address of the account Mclam1. If this is not the correct email, I think you have accidentally put this up as the email address of the account.
If you still need the form, you can clone it on your correct account.