What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form is not appearing properly

    Asked by bonds1000 on February 17, 2017 at 01:50 PM

    all of a sudden my form is not appearing properly

    Page URL:
    http://ipomarketnews.com/

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 17, 2017 at 02:59 PM

    Why is it not appear properly? I checked it, and it appears fine to me:

    Let us know if you need more help.

  • Profile Image

    Answered by bonds1000 on February 17, 2017 at 03:46 PM
    i just fixed it.  had to clone one of my other forms and use the new cloned form. old form would not work. here it is still on one of my other sites.
    http://ipomarketalert.com/

    On Friday, February 17, 2017 11:59 AM, JotForm wrote:

    New response received A new response has been received: Answered by BDAVID Why is it not appear properly? I checked it, andit appears fine to me:Let us know if you need more help. View this thread on browser » Unsubscribe Thread 1487361596

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 17, 2017 at 07:56 PM

    I reviewed the website page and I can see the issue with the published form.

    What I suggest you try first is to republish the form again on the website using instead its iframe publish code.

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Let us know if this did not resolve the issue.

  • Profile Image

    Answered by bonds1000 on February 17, 2017 at 08:45 PM
    yes, thank you. I did discover that. apparently you changed the way iframes are handled. would have been nice to get a heads up.
    On Friday, February 17, 2017 4:55 PM, JotForm wrote:

    New response received A new response has been received: Answered by jonathan I reviewed the website page and I can see the issue withthe published form.What I suggest you try first is to republish the form again on the websiteusing instead its iframe publish code.User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code Let us know if this did not resolve the issue. View this thread on browser » Unsubscribe Thread 1487379384

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 17, 2017 at 09:59 PM

    Thank you for updating us on the status. I assume all is working now.

    Do contact us anytime should you need further assistance.