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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment fields: Ability to add description for each product to display as a hovered text

    Asked by fraanco3 on February 21, 2017 at 02:32 PM
    Hover doesn't seem to be available in version 4 at the product level for a PayPal form. 
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    JotForm Support

    Answered by Jan on February 21, 2017 at 03:06 PM

    The "Hover Text" function is available in Form Builder V4. However, this is applicable to the payment field as a whole. It means that you cannot have a hover text for each product. Here's a guide:

    Click the payment field and then click the "Properties" button. Go to the "Advanced" tab and then put the text in the "Hover Text" box. Click the "X" button when you're done.

    Here's the result:


    Hope that helps. Thank you.

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    Answered by fraanco3 on February 21, 2017 at 04:46 PM
    Thank you for the reply. Hover text over the entire payment field is hardly useful. When setting up the details for each product you should be able to define hover text help OR a product description for each product item. Seems like a critical oversight in creating a good user experience as well as populating the PayAl api with required useful information.
    Thanks for listening.
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    JotForm Support

    Answered by Kiran on February 21, 2017 at 09:09 PM

    Unfortunately, the feature to add descriptions product wise is not available. However, you may consider adding the description of the product as a text field and display them based on the selected product by using conditions as mentioned in this thread as shown below:

    The conditions on the form can be set as shown below:

    Hope this information helps! Also, let me forward the thread to our backend team as a feature request for evaluation. We cannot guarantee that the feature will be implemented or cannot provide any time frame at the moment. However, if there is any update in this regard, you'll be posted here.

    Thank you!