What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot edit one of my forms. I make changes but it reverts back to the old format.

    Asked by angellahornerhotmailcom on February 26, 2017 at 08:56 AM


    Can you help me please with the above problem?

    Page URL:

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    JotForm Support

    Answered by BDAVID on February 26, 2017 at 11:15 AM

    1) Please try clearing your forms cache first: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    2) Make a cloned version of your form: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

    3) Then try editing the cloned version, and let us know if the edits are saved.

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    Answered by angellahornerhotmailcom on February 26, 2017 at 12:46 PM
    Thank you for your advice
    Ok now x
    Sent from my iPhone