What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to setup a form that allows customers to make payments or answer a survey question.

    Asked by VADE on February 27, 2017 at 10:53 AM

    I'm looking to make a form that allows customers to buy products by filling in their information and shipping address and then pay by swiping their card through the Square card reader. Is this possible?

    I also want people to be able to pick if they want to make a payment, or just answer a survey question. Is there a way that I can do this as well?

    Thank you,

     

    Joe Johnson

    VADE Nutrition

    Page URL:
    vade-nutrition.com

  • Profile Image
    JotForm Support

    Answered by david on February 27, 2017 at 12:13 PM

    We have an integration for Square payments:

    https://www.jotform.com/blog/246-Process-Square-Payments-Online-with-JotForm

    You can set the form up to allow for collecting payments or simply answering questions.  Here is a guide on how to set up payment fields in addition to allowing for submitting the form without payment.  

    https://www.jotform.com/help/120-How-to-Set-up-Paypal-Along-with-Other-Payment-Options

    Instead of pay by check, your other option would be something like "fill out survey only" or something of that nature.

  • Profile Image

    Answered by VADE on March 09, 2017 at 09:08 AM
    Thank you for your response. I integrated Square into my form, but it looks
    like the form still requires people to enter their credit card information
    manually. I would like it to work with the card reader so that people can
    select what they want to buy and then swipe their card. Is this something
    that is possible?
    Thank you,
    Joe Johnson, CEO
    VADE Nutrition
    (248) 345-9224
    ...
  • Profile Image
    JotForm Support

    Answered by david on March 09, 2017 at 11:18 AM

    We've tested the integration, unfortunately, it's not working for the Square Reader. Your customers will need to key in their credit card details in the form in order to submit the payment. We have just released this integration, we'll inquire our backend team if the Reader will be supported soon.