What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    You have reached your JotForm API limit??? What does it means?

    Asked by simonemarotta on March 01, 2017 at 09:33 AM

    Hello, sometimens you mail me that I've reached my Jotform APi Limit, but I don't know what is it...

    In attachment the screenshot of your mail...

    I'm currently on 100 submission plan and am well below the 100.

  • Profile Image
    JotForm Support

    Answered by Welvin on March 01, 2017 at 12:24 PM

    The API limit is different from your form submissions limit. API is used by our Android/IOS app so if you have this installed on your mobile devices, then that's the cause. Check this guide to know more about this limit:


    I would suggest adjusting your sync frequency for the app to maybe, 3 hours or 6 hours. Or, manually sync it by selecting Never.