You have reached your JotForm API limit??? What does it means?

simonemarotta

Asked on March 1, 2017 at 9:33 AM

Hello, sometimens you mail me that I've reached my Jotform APi Limit, but I don't know what is it...

In attachment the screenshot of your mail...

I'm currently on 100 submission plan and am well below the 100.
Welvin Support Team Lead

Replied on March 1, 2017 at 12:24 PM

The API limit is different from your form submissions limit. API is used by our Android/IOS app so if you have this installed on your mobile devices, then that's the cause. Check this guide to know more about this limit:

https://www.jotform.com/help/406-Daily-API-Call-Limits

I would suggest adjusting your sync frequency for the app to maybe, 3 hours or 6 hours. Or, manually sync it by selecting Never.