What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    For a monthly subscription in PayPal Pro, when does the first payment come out?

    Asked by mdavid on March 01, 2017 at 09:38 AM

    I have a form where users are paying for a trip in two monthly installments.  When does the first installment get paid from the user's PayPal account?  Is it as soon as they submit the form and the second payment comes 30 days later?

    Page URL:
    https://www.jotform.ca/form/70593132651251?preview=true

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    JotForm Support

    Answered by david on March 01, 2017 at 12:21 PM

    The first subscription payment will be immediate unless you set a trial period.  You can also set a larger amount for the first payment if you need to include setup fees or anything of that nature.

    For more information on setting up subscriptions, please see the following guide:

    https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option