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    How can I stop the programme freezing when I print off more that approx 10 forms

    Asked by acefootball on March 13, 2017 at 05:39 AM

    I am having problems printing more than approximately 10 forms before the programme freezes. I click continue and sometines it will print a couple more forms but normally it freezes and I have to shut down start again.

    It's very frustrating and time consuming can you help please.

     

    Regards

     

    Marshall Phillips

    Ace Football

    Page URL:
    https://eu.jotform.com/mainform

    Screenshot
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    JotForm Support

    Answered by ashwin_d on March 13, 2017 at 08:31 AM

    Hello Marshall,

    I'm sorry for the trouble caused to you. 

    I did try to print your submission in PDF and I am unable to replicate the issue you are having. I was able to download multiple submission in PDF without any problem. 

    I would suggest you to please print your submissions again from your form's submission page and see if the issue persists. 

    We will wait for your response.

    Thank you!

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    Answered by acefootball on March 13, 2017 at 09:46 AM
    Thanks for getting back to me.

    I have been printing from the Inbox which appears to be the problem.

    I printed a few forms from the submissions page and it looks much better.

    Thank you.

    Regards

    marshall

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