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Forms no longer sending auto emails to my business and personal email accountsAsked by RobCochran on March 13, 2017 at 08:50 PM
is this site dead? is there no human to communicate with?
I did check your form's notification email alert and did not find any issue with that. You have configured it correctly and you should receive submission email without any problem. I also checked our email logs and found that submission emails are being sent successfully. Please check the logs below:
[2017-03-14 00:25:03] Submission #365274699961431635 Form #41796427664164 SENT to firstname.lastname@example.org from email@example.com, via SENDMAIL
[2017-03-14 00:23:24] Submission #365274601961842704 Form #41387514774159 SENT to firstname.lastname@example.org from email@example.com, via SENDMAIL
[2017-03-14 00:22:08] Submission #365274524961990642 Form #41365162009145 SENT to firstname.lastname@example.org from email@example.com, via SENDMAIL
[2017-03-14 00:20:49] Submission #365274440961191384 Form #41365020034136 SENT to firstname.lastname@example.org from email@example.com, via SENDMAIL
[2017-03-14 00:16:47] Submission #365274202961314967 Form #42797029411154 SENT to firstname.lastname@example.org from email@example.com, via SENDMAIL
Have you checked your SPAM folder already? Please check your email SPAM folder and see if the emails ended up there. I would also suggest you to please use your own email address with SMTP setting to send submission emails. You may like to take a look at the following guide on how to use your own SMTP setting: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Hope this helps.
Do get back to us if the issue persists.