Can I send reminder emails to people who hasn't submitted the form yet?

  • fayescio
    Asked on March 14, 2017 at 7:27 AM

    Is it possible to send automatic reminder emails to people that have been emailed a link to a form but not submitted it? after say two weeks have passed??

    Thanks

  • Support_Management Jotform Support
    Replied on March 14, 2017 at 9:23 AM

    I'm afraid what you're asking is something you'd normally see on email marketing solutions (e.g. Mailchimp, GetResponse, etc).

    The only time your users/respondents will get an email from JotForm, is if and only if they submit the form. The Submit Action is what triggers emails (both Notifications and Autoresponders).

    Related guide: Explanation-of-Email-Notification-and-Autoresponder-Settings