What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I send reminder emails to people who hasn't submitted the form yet?

    Asked by fayescio on March 14, 2017 at 07:27 AM

    Is it possible to send automatic reminder emails to people that have been emailed a link to a form but not submitted it? after say two weeks have passed??


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    JotForm Support

    Answered by Jim_R on March 14, 2017 at 09:23 AM

    I'm afraid what you're asking is something you'd normally see on email marketing solutions (e.g. Mailchimp, GetResponse, etc).

    The only time your users/respondents will get an email from JotForm, is if and only if they submit the form. The Submit Action is what triggers emails (both Notifications and Autoresponders).

    Related guide: Explanation-of-Email-Notification-and-Autoresponder-Settings