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BCCCCAsked on March 14, 2017 at 12:28 PM
Hi,
I'm using the submission limit, and I'm not seeing the Warning Message on the page when I reach the limit. I just see a blank page. I am testing, so I made the limit 2. Here is a link you can view.
http://testccc.bc.edu/index.cfm?pageID=3041
Am I missing some settings?
Thanks,
Dina -
JanReplied on March 14, 2017 at 12:53 PM
The embedded form will show blank if the form is disabled or unavailable. However, if you open the form's direct link, you'll see the warning message "This form is currently unavailable".
Please try opening this link: http://www.jotformpro.com/form/70725035910955.
You can get the direct link in the Publish > Quick Share section.
Hope that helps. Thank you.
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BCCCCReplied on March 14, 2017 at 1:40 PM
Ok. I need the form to be embedded. Is there a way for me to get notified when the submissions reach the limit? that way I can go onto the page and removed the embedded form, and add other content.
Thanks,
Dina
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BCCCCReplied on March 14, 2017 at 2:10 PM
Hi,
One more question. If I delete submissions, do they still count against my form limit? I removed my test records, and don't want them to count towards the limit of 70 that I want.
Thanks,Dina
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David JotForm SupportReplied on March 14, 2017 at 3:14 PM
Try embedding the form using the iFrame embed code:
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
That should allow for the unavailable message to show.
The system checks current number of submissions. Deleting submissions would lower the total number. Once disabled, the form needs to be enabled again after deleting submissions for it to become active.
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BCCCCReplied on March 14, 2017 at 3:38 PM
Thanks, I'll try that.