What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    getting storage issues message

    Asked by rpc_forms on March 15, 2017 at 02:27 PM

    the free account allows 500, however, i think i'm around 350.  is this customary to receive warnings at this number, or will my forms be deleted.

    also, if i upgrade, it appears that that will allow unlimited form storage.  will it also allow for each form to redirect to outside payment options, or is that part of the 5 payments allowed?

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 15, 2017 at 05:17 PM

    I checked your account and it is under the free account. 

    Are you referring to the storage plan which will give you unlimited form storage? If yes, storage plan is still the same as free account limits except with unlimited form storage. The payment submission limit is 10 for free account.

    If you're referring to different plans, here's a the pricing page link: https://www.jotform.com/pricing. Also, if you're planning to upgrade account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Hope that helps.