Notification from an email address typed into one of the fields rather than noreply@jotform.com

  • atechsupport
    Asked on March 16, 2017 at 8:43 AM

    Hi,

    I would like to replace the email address the form notification comes from.

    At the moment it comes from noreply@jotform.com, however there is a field in my form which is called ‘client email address’… I would like the notification to come from this email address.

     

     At the moment when I click on 'add new email address' (please see attached), it gives the option of 'verified' and 'SMTP' but I presume this will only be linked to one email address?

    My issue is that the email addresses we want the notification coming from will be different every time...

    Thanks

    Jotform Thread 1093285 Screenshot
    Page URL: https://form.jotformeu.com/atechsupport/sales-quickstep
  • David JotForm Support
    Replied on March 16, 2017 at 12:08 PM

    It is not possible to send emails from the address entered in the form.  If this was possible in any way, I would be able to send emails from your address to other people without your consent. 

    You can change the Reply To email address to a field in the form so that the reply goes to the user. 

    Notification from an email address typed into one of the fields rather than noreply@jotform Screenshot 20

    If you need do need to send the emails from a different address, you would need to specify the address and enter the SMTP settings for it:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form