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    Notification from an email address typed into one of the fields rather than noreply@jotform.com

    Asked by atechsupport on March 16, 2017 at 08:43 AM


    I would like to replace the email address the form notification comes from.

    At the moment it comes from noreply@jotform.com, however there is a field in my form which is called ‘client email address’… I would like the notification to come from this email address.


     At the moment when I click on 'add new email address' (please see attached), it gives the option of 'verified' and 'SMTP' but I presume this will only be linked to one email address?

    My issue is that the email addresses we want the notification coming from will be different every time...


    Page URL:

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    JotForm Support

    Answered by david on March 16, 2017 at 12:08 PM

    It is not possible to send emails from the address entered in the form.  If this was possible in any way, I would be able to send emails from your address to other people without your consent. 

    You can change the Reply To email address to a field in the form so that the reply goes to the user. 

    If you need do need to send the emails from a different address, you would need to specify the address and enter the SMTP settings for it: