What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Does my JotForm interfere with my SSL certificate website?

    Asked by kg87 on March 16, 2017 at 12:26 PM



    My website has just been offline because of a SSl certificate error. We use jotform as a booking form, could this be interfering?

    I don't want it to happen again, thanks



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on March 16, 2017 at 02:54 PM

    I checked your webpage and I can see that the embedded form is using HTTPS. There are also no errors in the Browser's Console.

    Normally, you'll get an error in the browser if the webpage is using HTTPS and the embedded form is not.

    If the issue persists, I would recommend you to re-embed the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.