Does my JotForm interfere with my SSL certificate website?

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    kg87
    Asked on March 16, 2017 at 12:26 PM

    Hi,

     

    My website has just been offline because of a SSl certificate error. We use jotform as a booking form, could this be interfering?

    I don't want it to happen again, thanks

     

    Kit

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    Jan
    Answered on March 16, 2017 at 02:54 PM

    I checked your webpage and I can see that the embedded form is using HTTPS. There are also no errors in the Browser's Console.

    Normally, you'll get an error in the browser if the webpage is using HTTPS and the embedded form is not.

    If the issue persists, I would recommend you to re-embed the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.